Política de envío

A LOT STUDIO Shipping Policy

DOMESTIC ORDERS

We offer ground shipping on domestic orders within the 48 contiguous United States. Expedited shipping is available for an additional fee. We are not able to offer shipping to Hawai'i, Alaska, or Puerto Rico.

Orders are processed pending item availability and credit card verification. A LOT STUDIO will contact you via email if there are any issues with your order.

Orders placed Monday -  Friday after 12PM PST will begin processing the next business day and will ship within 3 business days.

Orders placed on Friday after 12PM PST or over the weekend will begin processing on the following Monday.

A LOT STUDIO does not process or ship orders on Saturday, Sunday or company observed holidays. The following holidays are observed:


New Years Eve, New Years Day, Martin Luther King Jr. Day, Presidents Day
Memorial Day, Independence Day, July 5th Day after Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day.

Orders within the US typically arrive in 1-5 business days after goods leave our shipping facility. Please note that we cannot guarantee precise delivery dates.

All orders ship with delivery confirmations which can be used to track your package. We are unable to provide tracking information beyond that supplied by the shipper. Please note that we cannot guarantee precise delivery dates.

We are not responsible for packages that are lost or damaged in transit. If you need to make a change to your shipping address, email us at logistics@alotstudio.com as soon as possible. We can change the address as long as the package has not left our facility. Unfortunately, we cannot reroute a package once it has shipped. We do not currently offer Saturday shipping.

Standard shipping does NOT include insurance.

At the present time, A LOT STUDIO is not able to offer shipping to PO BOXES, APOS and FPOS.

RISK OF LOSS

The risk of loss and title to products purchased on the Site pass to the purchaser upon delivery to the carrier. The risk of loss and title of Gift Cards and e–Gift Cards passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. 

Shipping charges for your order will be calculated and displayed at checkout. 

*Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.

INTERNATIONAL ORDERS 

We only accept orders to the following countries outside of the U.S:

  • Colombia
  • Mexico

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment method

Estimated delivery time

Shipment cost

FedEx Standard

8-10 business days

$35.00

FedEx Two Days

2 business days

Not Available 

FedEx Overnight *

1-2 business days

Not Available


PRE-ORDER ITEMS

Shipping dates on Pre-Order items are estimates only. Goods are not guaranteed to ship on the date listed. All Pre-Order items are subject to delays and cancellations during production.

ORDER CHANGES AND CANCELLATIONS

Once your order is placed, we are unable to adjust any details. Should you decide you would like to change your order for any reason, we are happy to cancel your current order so that a new order can be placed. Please note once your item has shipped we will not be able to cancel your order with the carrier.

For any requests, Email us: logistics@alotstudio.com